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Order Ahead

zing Offers a robust suite of services within our remote ordering platform for c-stores

Zing’s Remote Ordering suite was built specifically with convenience stores in mind. Our interface provides a streamlined customer experience with a multitude of features that are well tested and specifically designed to aid the company, employees, and customers.

  • Full menu input and customization assistance

    • Zing’s back office makes it easy to adjust menu pictures, preferences, prices, and options in seconds

  • GPS can populate the closest location to order from, or customers can choose from a dropdown menu.

  • Customer order history is saved for convenience and one-click reorder.

  • Customers can order pre-populated fresh food items, or completely customize their order based on desire. For example, customers can select from different sandwich toppings, sizes, or add-ons.

  • Special instructions section allows customers to enter allergy information or special requests.

  • Checkout screen includes time of pick up, name and phone number, and delivery or pick up options.

    • Zing is able to work with your company to customize pickup options and customer UI that is best suited for your business. Many clients have chosen to add delivery by store employees, also.

  • Zing provides very detailed, comprehensive reporting including

    • iOs and Android app user totals, top selling items and top stores

    • this is also available for Pay at Pump and Loyalty, apart of the total Zing app suite

Benefits and Strategies

  • Higher order accuracy

    • Eliminates errors and refunds

  • Higher operational efficiency

    • Employees spend less time taking orders, allowing more time and focus for other tasks.

  • Higher ticket prices

    • Customers are more tempted to buy things when they see pictures of food. Also- customers are tempted with add-ons such as sides and drinks!

  • More in-store foot traffic (depending on nature of visit and current situation)

    • Cater loyalty and promotions to individual app customers

  • Loyalty Program Compatibility

    • Zing is able to integrate with any third party loyalty provider to give your customers points for their purchases.

Industry Statistics

  • Remote Ordering is expected to be a 55 billion dollar industry in the next 5 years

  • 48% of food service providers plan to add mobile technology

  • Average ticket prices raised by 20% at McDonalds and Sheetz after adding in-store kiosk and order ahead

    • Over $500 additional sales per day in many QSR’s

  • Popular pizza chains reported +18% increase in online and mobile orders

  • 30% of transactions at Starbucks are mobile orders

    • data from PYMNTS.com